THE ARTICLE
The threshold that hides the spend
Every approval threshold in your business is a filter. It was built to catch the spend worth arguing about, and it does that job well. That is the problem.
Underneath the line sits everything the threshold was designed to let through. Facilities. Professional services. Marketing services. Travel and expense. None of it individually looks material, which is exactly why none of it gets challenged. Each function buys inside its own authority, in amounts small enough that nobody is required to have a conversation about it.
Indirect spend is not fragmented by accident. It is fragmented by design. The control that protects you from an unapproved large purchase is the same control that guarantees a large total will never assemble itself in front of anyone. It is owned by no one because no single piece of it is big enough to be worth owning.
So it never reaches the leadership meeting. Not because your team is careless. Because your governance is working exactly as specified.
The fix is a re-sort, not a review. Take a recent stretch of accounts payable and re-sort it by what was bought, not by who approved it or where it was coded. Every facilities supplier in one line. Every legal and advisory engagement in one line. Every agency arrangement in one line.
You are not looking for waste yet. You are looking for the first honest total.
Budget season starts about now. This is the one exercise that changes what a budget conversation is about, because the category finally has a name and an owner instead of a scatter of approvals.
The question worth taking into your next leadership meeting: which of our cost categories has a real total, and which one only has a history of approvals?
THIS WEEK

THE MYTH
Software only looks like a technical decision
The repairman gets exhausted. The architect gets respected.
You inherited a mess. Systems chosen before you arrived, by people no longer here, for reasons nobody wrote down.
Your instinct is to reach in and fix it yourself.
You have learned not to. So you built the discipline. You set the standard, you name the target state, and you let the specialists do the work.
That discipline is right almost everywhere.
Here is the one place it quietly costs you.
Software.
Somewhere in the last decade you decided software was technical, and technical work belongs to IT. That was the correct call when software was something you bought once and installed. It is the wrong call now, and the wrongness is invisible, because the decision was made properly under an old set of facts.
Software stopped being a purchase. It became a rental agreement with dozens of suppliers, renewing constantly, across every function in the business.
Which makes it a supplier category. Supplier categories are yours.
Three things the software-is-IT framing hides, and each one is where the money leaves.
Most of it is not in IT. Marketing runs its own stack. Sales has a platform with tools bolted onto it. Finance, HR and operations have each quietly built an estate of their own, bought on a card, invisible to whoever believes they own the software budget.
The renewals decide themselves. Contracts default to renew. The price ticks up, the invoice is approved, everyone moves on. Nobody ever decided to spend that increase. It arrived, and it compounded.
Seats and users are different numbers. Licences bought for a project that finished. People who left. Tools adopted with enthusiasm and abandoned within a quarter, still billing.
The CFOs who stop asking who manages the software are the ones who start asking who negotiates it.
You are not the repairman here either. Nobody is asking you to have a view on the software.
They are asking you to have a view on the supplier.
Ask for the total software spend across the whole business this week. Not the IT line. The total. Then ask when anyone last challenged a renewal.
The distance between those two answers is the work.
If your cost base is on your mind right now, here's the move. Era Group runs a complimentary spend review for a small number of Australian CFOs each quarter. It starts as a conversation. Nothing to prepare, nothing to share. We look at where your costs actually sit and where the pressure is coming from. Reply to this email. I'll find a time.
